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    Terms of Service

    Stay Golden Health ยท Last updated: March 2026

    Please read these Terms of Service ("Terms") carefully before using Stay Golden Health (the "Service") operated by Stay Golden Health ("we", "us", or "our").

    By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

    1. Nature of the Service

    Stay Golden Health provides analysis of blood marker data and general wellness recommendations, including nutrition, supplementation, and lifestyle guidance.

    This Service is provided for educational and informational purposes only and is not intended as medical advice.

    2. Not a Medical Service

    Stay Golden Health does not provide medical services.

    Nothing provided through the Service is intended to diagnose, treat, cure, or prevent any disease or medical condition.

    You acknowledge that:

    • The information provided is educational only
    • You will not rely on the Service as a substitute for professional medical advice
    • You will consult a qualified healthcare professional before making health decisions
    • In a medical emergency, you will call 000 (Australia) or your local emergency number

    3. No Guarantee of Results

    We do not guarantee any specific health, performance, or wellness outcomes.

    Results will vary between individuals based on factors including lifestyle, compliance, and underlying health conditions.

    4. Eligibility

    You must be at least 18 years of age to use this Service.

    By using the Service, you confirm that you meet this requirement.

    5. User Responsibilities

    You agree that:

    • All data you provide is your own and accurate to the best of your knowledge
    • You will not submit another person's data without their explicit consent
    • You are solely responsible for how you interpret and use the information provided
    • Any reliance on the Service is at your own risk

    6. Fees, Refunds, and Delivery

    All fees are payable upfront unless otherwise stated.

    Due to the personalised nature of the Service:

    • Refunds are not provided once analysis has commenced
    • You are responsible for providing all required information in a timely manner

    We aim to deliver your analysis within the timeframe stated at purchase. Delays may occur if required information is incomplete.

    You will have a limited period after delivery to ask follow-up questions, as specified at the time of purchase.

    7. Australian Consumer Law

    Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.

    If a consumer guarantee applies, our liability is limited (to the extent permitted by law) to:

    • the resupply of the Service; or
    • the cost of having the Service supplied again

    8. Limitation of Liability

    To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of the Service.

    This includes any outcomes resulting from decisions made based on the information provided.

    9. Disclaimer of Warranties

    The Service is provided on an "as is" and "as available" basis.

    We do not guarantee that:

    • the Service will be uninterrupted or error-free
    • the information provided will be complete, accurate, or suitable for your specific circumstances

    10. Intellectual Property

    All content, materials, and branding associated with Stay Golden Health are owned by or licensed to us.

    You may not reproduce, distribute, or use any content without prior written consent.

    11. Privacy

    Your use of the Service is also governed by our Privacy Policy.

    By using the Service, you consent to the collection, use, and storage of your personal and health information in accordance with that policy.

    12. Changes to These Terms

    We may update these Terms from time to time.

    The updated version will be posted on our website with a revised "Last updated" date.

    Continued use of the Service constitutes acceptance of the updated Terms.

    13. Governing Law

    These Terms are governed by the laws of Victoria, Australia.

    Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Victoria.

    14. Contact

    If you have any questions about these Terms, please contact us via the Stay Golden Health website.